BestChat: Live Chat & Chatbot

BestChat: Live Chat & Chatbot

Pricing
Free plan available
Highlights
Works with the latest themes
Rating
4.8 (163)
Developer
BestChat

Boost Your Business with Advanced AI Chatbot & Live Chat

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify.

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify. more
  • Intelligent AI chatbots learn products and orders, making chatbots smarter.
  • AI-driven insights enhance data analysis and support decision-making.
  • Smooth chatbot to agent takeover ensures seamless live chat support.
  • 24/7 AI assistance chatbots handle routine queries, freeing support agents.
  • Real-time Shopify integration boosts live chat and eCommerce efficiency.
Highlights
Works with the latest themes

Languages

English and Chinese (Simplified)

Works with

Checkout, OpenAI, ChatGPT, Bard, WhatsApp, Instagram

Real-time messaging

AI chatbots, Live chat, File uploads, Multi-language, Behavior tracking, Agent analytics

Automated responses

Discounts, FAQs, Greetings, Product recommendations, Quick replies, Upsell

Customization

Color and font, Emojis and stickers, Chat window, Business hours, Welcome messages, Chat buttons, Agent avatar

Pricing

Free

Free

  • 80 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 80 Products AI learning
  • 20 AI knowledge entries
  • 1 agent seat

Starter

$10 / month

  • 300 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 300 Products AI learning
  • 100 AI knowledge entries
  • 1 agent seat

Basic

$30 / month

  • 1,000 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 1,000 Products AI learning
  • 400 AI knowledge entries
  • 3 agent seat

Growth

$60 / month

  • 3,000 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 3,000 Products AI learning
  • Unlimited AI knowledge entries
  • 6 agent seat

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (163)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat app for its AI-driven, multilingual support that operates 24/7, handling product inquiries and providing sales insights. They appreciate its user-friendly interface, extensive customization options including themes and emojis, and robust security features like end-to-end encryption. The app is noted for its responsive customer support and mobile accessibility, making it easy to manage interactions on-the-go. With cost-effective plans starting at $10/month and seamless Shopify integration, it enhances customer engagement and boosts sales, significantly improving customer satisfaction and sales performance.

September 10, 2024

We are a startup company from China, and our target market is in the Middle East. Using this software has been incredibly helpful for our business.

However, I noticed that Arabic is not currently available as a language option, and I hope this can be improved in future updates.

Aside from that, everything else is very user-friendly, and we really enjoy using it.

Nimall
Hong Kong SAR
4 months using the app
August 7, 2024

This app's a proper gem! The AI bot is a whizz – super helpful and easy to chat with. And if you need a bit more help, the support team are top-notch and always happy to lend a hand.

The Biskery
United Kingdom
12 months using the app
August 5, 2024

so far so good took a while to find something like this. product recommendations can be a bit off but other than that im happy.

Mobility Delivery
Australia
About 1 month using the app

Support

BestChat can answer any questions you have about BestChat: Live Chat & Chatbot.

Developer

BestChat

9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA

Launched

January 5, 2022

More apps like this

4.9 out of 5 stars 271 total reviews Free plan available
Easily let your customers contact you through WhatsApp
Built for Shopify
Free
WhatsApp chat button for better support & direct touch.
4.9 out of 5 stars 12 total reviews Free
Customizable WhatsApp Chat Button

Want to add an app?

Try Shopify free for 3 days